Company Information:
Heleen Joubert
Martin de la Rey
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TERMS AND CONDITIONS
BULK TRANSPORT WITH PICKFORDS REMOVALS
Please note that only VISA and MASTERCARD credit cards are accepted for payments.
Please note that we are only able to accept MasterCard and Visa credit cards that are 3D Secure-enabled.
A 3D Secure-enabled credit card requires a one-time PIN for payment to be authenticated.
Cancellations
All cancellations received within a period of less than 7 days before the date of the specific race for which the booking was made, will not be entitled to a refund or credit.
Any cancellations received within a period of more than 14 days before the date of the specific race for which the booking was made, will be entitled to a 50% refund or a 50% credit for any future events that’s Cyclemove are involved in.
Any cancellations received within a period of more than 21 days before the date of the specific race for which the booking was made, will be entitled to a 95% refund or a 100% credit for any future events that’s Cyclemove are involved in.
In the case of an event postponement or cancellation, your bicycle transport booking will be carried over to the new event date if it was postponed more than 10 days before the event. If less than 10 days, a credit of 50% will be given to the clients.
Privacy Policy:
Pickfords Removals understands the importance of privacy i.e. of keeping our clients personal details private. The personal information that you the User/Client will provide us through this online payment facility will therefore not be disclosed or sold to any third parties for marketing purposes and will be kept in the strictest confidence by Pickfords Removals. Information will only be disclosed should it be required by law in trying to prevent potential or actual fraud or unauthorized transactions.
All Credit Card Transactions on this site are acquired by Adumo Online, a registered system operator and payment gateway in South Africa, providing you with secure access to the online payment facility. To view Adumo Online's security policy please feel free to visit their website i.e. www.adumoonline.com . N/B: Credit Card details are not, under any circumstances, stored/kept by Pickfords Removals.
Feel free to contact us should you have any questions or comments regarding the quality and standards of the services paid for via this online payment facility.
Please note that Pickfords Removals reserves the right to make changes to the policies above at any time, so please visit this site regularly to check for updates.
Cyclemove Insurance Cover T's & C's
Insurance Details Relating To The Bulk Transportation Of Your Bicycle using Pickfords Removals -
Insurer: Lombard Insurance/Horizon underwriting managers
Policy No: TIB 246301/CYCL/15
Maximum Limit of Indemnity: R20 000.00 per bicycle (please bear in mind if your bicycle is worth less than this, settlement will be done on the lesser amount.)
Important note - No Bike accessories, or accessories of any kind are covered under this policy.
Cover: Fire, Collision and Overturning of the conveying vehicle, Theft following any of the Insured Perils including Hijack.
The cover commences after the loading of the bicycle onto the vehicle at the drop-off point to the offloading at the collection point and on the return leg, from the on loading of the bicycle at the collection point to the drop-off point.
Cape Town Cycle Tour 2024
TERMS AND CONDITIONS BULK TRANSPORT WITH PICKFORDS REMOVALS
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Amashova Cycle Race 2023
TERMS AND CONDITIONS BULK TRANSPORT WITH PICKFORDS REMOVALS
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The Old Mutual Wealth Double Century 2023
TERMS AND CONDITIONS BULK TRANSPORT WITH PICKFORDS REMOVALS
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CONDITIONS UPON WHICH PROPERTY IS REMOVED, PACKED OR WAREHOUSED BY
PICKFORDS REMOVALS (PTY) LTD
REG NO. 1998/021521/07
STANDARD TRADING CONDITIONS
Page 1 – Clauses 1 to 8
This contract explains your rights, obligations and responsibilities and
those of PICKFORDS REMOVALS (Pty) Ltd. When we use the
word “you” it means the customer, when we use the word “us” it means
PICKFORDS REMOVALS (Pty) Ltd. These conditions can only be
changed or amended by written agreement between us. Our liability for
loss or damage is limited (in this connection please pay special attention
to Clause 8). For this reason we have offered removals insurance in our
quotation. Insurance is a separate contract between you and the Insurers.
The insurance conditions are separate from our Conditions of Contract.
1. Our quotation is a fixed price and does not include insurance,
customs duties and any other fees paid to Government Departments.
We may change the quotation if:
a. You do not accept it within 28 days
b. The work has not been completed within three months if you have
caused the delay.
c. Our costs go up because of changes in the official rate of
exchange between the currency of South Africa and foreign
currency, taxation or freight charges outside of our control.
d. Extra goods are removed or stored or both to which these
conditions will apply.
e. We have to collect or deliver above a second floor unless we have
agreed to do so in writing.
f. We supply extra services at your request.
g. There are delays outside our control.
h. The stairs, lifts or doorways are inadequate for easy delivery, or the
road or approach is unsuitable for our vehicles: UNLESS you have
told us in writing of these problems before we prepared the
quotation. In all these circumstances you agree to pay the extra
charges.
2. Work not included in the quotation. Unless agreed in writing
we will not:
a. Dismantle or assemble unit furniture (flat-pack), fitments or
fittings.
b. Disconnect or reconnect appliances, fittings or equipment.
c. Move or store any items excluded under Clause 5.
If any of our staff does this kind of work for you, we will not be liable
for any loss or damage.
3. Your responsibility during removals. It will be your sole
responsibility to:
a. Ensure that nothing is taken away in error or left behind.
b. Obtain at your own expense all documents necessary for the
removal to be completed.
c. Take responsibility for security of your goods at the departure
and destination points by being present yourself or by having
someone represent you.
d. Adequately prepare and stabilize appliances and equipment prior
to their removal.
e. Arrange and pay for any necessary parking facilities.
We will not be liable for any loss or damage costs or additional
charges that may arise from any of these matters.
4. Ownership of goods. By entering into this contract you warrant
that:
a. The goods to be removed are your own property or;
b. you have the authority of the owner of the property to make this
contract in respect of the goods to be moved or stored.
You will indemnify us in respect of any damages and/or costs against
us if these warranties are not true.
5. What is excluded. The following items are specifically excluded
from this contract and if they are moved by us we do not accept any
responsibility for any loss or damage:
a. Jewellery, watches, trinkets, precious stones, money, deeds,
securities, stamps, coins, cell phones , iPads, tablets, eReaders,
kindles, laptops and articles or collections of a similar nature.
b. Potentially dangerous, damaging or explosive items including CO2 cartridges.
c. Goods likely to encourage vermin of other pests or to cause
infestations.
d. Refrigerated or frozen foods or drinks.
e. Any animals including pets, birds or fish (and their cages or tanks).
f. Keys – these must be retained by you.
We are entitled to dispose of (without notice) any goods submitted
which are listed under 5.b. 5.c. and 5.d.
6. Cancellation
If you cancel or postpone your move a 5% fee will be charged on the
quotation price if postponed or cancelled more than 7 calendar days prior
to the move and 10% if postponed or cancelled less than 7 calendar days
prior to the removal.
7. Paying for the removal
a. You must pay our charges in cash, bank cheque or credit card in
advance of the removal unless the account is being paid by a
Government department or by an approved corporate account.
b. You may not withhold any payment because of any claim you may
wish to make against us.
c. Overdue accounts will incur interest at 2% per month.
8. Our liability for loss or damage. If we are liable for losing,
damaging or failing to deliver your goods, our liability will be limited
to a maximum payment proportion of R30 per cubic meter of the
volume of the item lost or damaged even if it forms part of a pair or
set. We may decide to pay for the repair or replacement of the item.
We will not be liable for loss or damage resulting from:
a. Fire, loss or damage while goods are in store.
b. Moths, vermin or similar infestation, cleaning, repairing or
restoring (unless we did the work) war, invasion, acts of foreign
enemies, hostilities (whether war is declared or not), civil war,
rebellion, military coup, wear and tear, leakage or evaporation,
tuning and re-tuning, atmospheric or climatic changes.
c. Death, injury, sickness or disease arising from the removal or
warehousing of any frozen food or drink. Frozen foods are only
moved at your risk.
d. Any consequential loss of any kind except as stated in Clause 9
(below).
e. Items which are brittle or have an inherent defect, the mechanism or
components in electronic, electrical or clockwork or motor-driven
goods (unless there are outward signs and visible signs of impact
damage), sensitive equipment or self-assembled furniture that is
dismantled and/or re-assembled regardless of who built it
originally, or for self-assembled furniture which is not suitable for
transportation.
f. Any goods not packed or unpacked by us or our agents.
g. Food or plants.
h. Fixtures, fittings, property or goods damaged as a result of difficult
access.
i. Goods received from a third party in an unknown condition.
j. Damaged to deep freezers in which goods are packed.
k. Any item referred to in Clause 5.
PLEASE SIGN BELOW AS AN INDICATION THAT YOU UNDERSTAND AND ACCEPT OUR
TRADING CONDITIONS CLAUSES 1 TO 8
CLIENT’S SIGNATURE: ……………………………………………. DATE: ……………………………………….
Continue on next page
9. Delays in transit
If we do not keep to an agreed written time schedule and the delay is
within our reasonable control, we will pay your reasonable expenses up
to a maximum of R250. If through no fault of ours we are unable to
deliver goods, we will take them into store. The contract will then be
fulfilled and any additional service(s), including storage and delivery will
be at your expense.
10. Damage to premises
You must note all damages to premises on the delivery receipt and
confirm it in writing within seven (7) days. The time limit is essential.
Our liability will be limited to R500 and we may arrange to have the
damage repaired ourselves.
11. Time limits for claims. We will not be liable for any loss or
damage to any goods unless:
a. Any claim for loss or damage to goods which you or your agent
collect from us is notified to us in writing at the time of collection.
b. You notify us in writing of any loss or damage to the goods within
seven days of their delivery by us to their destination.
In both cases, time limits are essential to the contract.
12. Our right to hold goods.
We have the legal right to withhold or ultimately dispose of some or all
of the goods until you have paid all our charges and other payments due
under this contract. These include any charges that we have paid out on
your behalf. While we hold the goods and wait for payment, you will be
liable to pay all storage charges and other costs incurred by withholding
your goods and these terms and conditions will continue to apply.
13. Our rights to sell the goods.
On giving you 28 days notice we are entitled to require you to move your
goods from our custody and to pay all money due to us. If you fail to pay
all outstanding debts due to us, we are entitled to sell or dispose of some
or all of the goods without further notice. The cost of the sale or disposal
will be charged to you. The net proceeds will be credited to your account
and any eventual surplus will be paid to you without interest.
14. Disputes
You may not defer payment to us or set off any amount due to us in the
event of a claim or dispute.
15. Claims against us by third parties (people other than you or us).
You will have to pay any charges, expenses, damages or penalties
claimed against us in respect of the goods by a third party unless you
could prove that we were negligent. These included parking charges that
we may have to pay to do the work, unless we have agreed otherwise in
writing.
16. Our right to sub-contract the work.
a. We may sub-contract some or all of the work to any other
organization.
b. If we sub-contract, this contract will still apply to you and us. You
agree to the terms set forth in the Bills of Lading, Consignment
Notes issued by other carriers or organizations involved in the
removal that we accept as your agent and these conditions form part
of this contract. If no such terms and conditions are in existence
then our liability will be as set out in Clause 8 (Page 1).
17. Where the law applies.
This contract is entered into at the city or town of origin and is subject to
the laws of the country in which this contract was made.
18. Your forwarding address.
If you hand us goods to be stored you must provide a forwarding address
and notify us in writing if it changes. All correspondence and notices
will be considered to have been received by you seven days after posting
it to the last forwarding address recorded by us. Please supply an e-mail
address where possible.
19. List of goods or receipt (inventory)
If a list of goods or receipt for them is given, it will be final unless you
write to us within seven days and specify the items that are missing. You
cannot make a claim for an item not on the list or receipt.
20. Payment of storage changes
All charges including removal charges must be paid before the goods
may be taken out of store. All storage charges must be paid in advance
monthly or quarterly as per signed contract.
21. Revision of storage charges
We review our storage charges periodically. You will be given 28 days
notice of any increases.
22. If you wish to end the storage contract
a. If you wish to end this contract you should give at least 14 working
days notice. If we can release the goods earlier we will do so.
Charges for storage would be payable to the date when the notice
would have ended.
b. If you make your own arrangements to collect the goods we will
make a charge for taking them out of storage and handing them
over. Our account must be paid in full before the goods can be
released.
23. If we wish to end the storage contract
If your payments are up to date we will not end this contract, except
giving at least three months notice.
24. Handing out charges
If you choose someone else to collect your goods from our warehouse,
the same notice period and payment terms apply as set out in Clause 22
and we are entitled to make a charge for handing the goods over to them.
Our liability will cease upon handing over the goods, as will any
insurance cover arranged by us at your request.
25. Insurance
It is strongly recommended that you insure your goods against all
insurable risks during removals, shipping and storage for their full
replacement value at destination.
We may arrange cover with our insurance company on your behalf, only
on receipt of a completed insurance proposal form prior to commencing
the removal.
The insurance cover is not effective until the premium is paid.
PLEASE KEEP IN A SAFE PLACE
CONDITIONS UPON WHICH PROPERTY IS REMOVED, PACKED OR WAREHOUSED BY
PICKFORDS REMOVALS (PTY) LTD
REG NO. 1998/021521/07
STANDARD TRADING CONDITIONS
Page 2 – Clauses 9 to 25
PLEASE SIGN BELOW AS AN INDICATION THAT YOU UNDERSTAND AND ACCEPT OUR
TRADING CONDITIONS CLAUSES 9 to 25
DOOR 2 DOOR TRANSPORT
TERMS AND CONDITIONS DOOR 2 DOOR SERVICE
- Simply book your collection / delivery address and desired date and time via our online booking website. - One way or return -
(Allow minimum 5 working days delivery time however usually delivered between 2 – 3 working days)
- Choose to All Risk insure with us or wave insurance due to your own insurance cover.
- Confirm booking via payment portal process.
- You will receive a confirmation email as well as contact from our agent / driver prior to collection.
- Driver will arrive with our custom designed bike boxes which includes blanket, hosepipe for front fork, wedge for disk break protection and tape.
- You have 10 min to load your bike into our box.
- All road bikes can fit into the box without removing the front wheel.
- Mountain bikes need only their handlebars loosened slightly and twisted to the side to fit into the box.
- Feel free to place your shoes, helmet, foot pump and tools including CO2 canisters (bombs) into the box.
- Seal the box using the Tape provided.
NB: (Our drivers are not permitted to handle your bike other than assist in sealing and carrying the box)
- The box will remain sealed until you receive it at your desired delivery address and opened by you or your designated recipient.
- If your collection point for the return trip is an alternative location the driver will remove the box upon delivery (unless you or your designated recipient are not there to unbox) in this case a R150 box kit charge will be levied. If your collection point for return trip is the same address the box will remain with you until return collection.
- The onus lies with the owner of the bike regarding insurance
- Apart from the restricted insurance cover included above, Cyclemove accept no further liability, contingent or otherwise.
- Cancellations received 48 hours before collection will be entitled to a refund of 70%.
- Cancellations received 24 hours before collection will be entitled to a refund of 50%
- All packing materials remain the property of Cyclemove unless the box kit levy is paid.
Cyclemove Insurance Cover T's & C's
Insurance Details Relating to the Transportation of Your Bicycle -
All Risk Insurance Cover
Insurer: TIB Insurance Brokers
Policy No: TBA on booking
Maximum Limit of Indemnity: Bicycle value stipulated on the booking form at time of booking bicycle (please bear in mind if your bicycle is worth less than this, settlement will be done on the lesser amount.)
Important note - No Bike accessories, or accessories of any kind are covered under this policy.
Cover: All Risk
The cover commences after the loading of the bicycle onto the vehicle at the collection point to the offloading at the delivery point and on the return leg, from the on loading of the bicycle at the collection point to the delivery point.
- Simply book your collection / delivery address and desired date and time via our online booking website. - One way or return -
(Allow minimum 5 working days delivery time however usually delivered between 2 – 3 working days)
- Choose to All Risk insure with us or wave insurance due to your own insurance cover.
- Confirm booking via payment portal process.
- You will receive a confirmation email as well as contact from our agent / driver prior to collection.
- Driver will arrive with our custom designed bike boxes which includes blanket, hosepipe for front fork, wedge for disk break protection and tape.
- You have 10 min to load your bike into our box.
- All road bikes can fit into the box without removing the front wheel.
- Mountain bikes need only their handlebars loosened slightly and twisted to the side to fit into the box.
- Feel free to place your shoes, helmet, foot pump and tools including CO2 canisters (bombs) into the box.
- Seal the box using the Tape provided.
NB: (Our drivers are not permitted to handle your bike other than assist in sealing and carrying the box)
- The box will remain sealed until you receive it at your desired delivery address and opened by you or your designated recipient.
- If your collection point for the return trip is an alternative location the driver will remove the box upon delivery (unless you or your designated recipient are not there to unbox) in this case a R150 box kit charge will be levied. If your collection point for return trip is the same address the box will remain with you until return collection.
- The onus lies with the owner of the bike regarding insurance
- Apart from the restricted insurance cover included above, Cyclemove accept no further liability, contingent or otherwise.
- Cancellations received 48 hours before collection will be entitled to a refund of 70%.
- Cancellations received 24 hours before collection will be entitled to a refund of 50%
- All packing materials remain the property of Cyclemove unless the box kit levy is paid.
Cyclemove Insurance Cover T's & C's
Insurance Details Relating to the Transportation of Your Bicycle -
All Risk Insurance Cover
Insurer: TIB Insurance Brokers
Policy No: TBA on booking
Maximum Limit of Indemnity: Bicycle value stipulated on the booking form at time of booking bicycle (please bear in mind if your bicycle is worth less than this, settlement will be done on the lesser amount.)
Important note - No Bike accessories, or accessories of any kind are covered under this policy.
Cover: All Risk
The cover commences after the loading of the bicycle onto the vehicle at the collection point to the offloading at the delivery point and on the return leg, from the on loading of the bicycle at the collection point to the delivery point.
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General |
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These Terms and Conditions govern the Internet user/s (You, Your) use of this website (the Site) and Your relationship with Cycle-Move. Take care to inform Yourself of the contents of this document, which affect Your rights and obligations in law. |
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Your continued use of this Site indicates your agreement to these Terms and Conditions (this Agreement). By Your agreement, a contract is formed between You and Cycle-Move. If You disobey any of these Terms and Conditions, legal consequences may follow. If You do not agree to these Terms and Conditions, You may not use this Site, nor apply for registered use of this Site. |
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These Terms and Conditions form the entire Contract between You and Cycle-Move in respect of Your access to and use of the Site and the Content, and supersedes all prior understandings, purchase orders, agreements and arrangements. Any unauthorised use of the Site Terminates this Agreement. |
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Cycle-Move reserves the right to alter the Terms and Conditions of this Agreement at any time, and without notice. |
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All rights of any kind in respect of this Site which are not expressly granted in this Agreement are entirely and exclusively reserved to and by Cycle-Move. |
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Cycle-Move aims to offer You the best products and services possible, but makes no warranty that access to and use of the Site, Contents, and any products or services offered thereby will meet Your requirements, and cannot guarantee that the service will be fault-free. |
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Cycle-Move may provide certain products and services via the Site. Cycle-Move reserves the right to add to, amend or withdraw from availability, any or all of the products and services without notice. Provision of existing services and products shall be governed by the terms of this document. |
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You warrant that all details provided by you on registration or at any time are true and correct, and you undertake to inform Cycle-Move of any changes therein.
Upon reasonable belief by Cycle-Move that Your username and/or password have been compromised, it may require You to change your password, or it may suspend your account pending remedial action. |
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The Site displays Content which consist of Copyrighted works, owned by their proprietors, including Cycle-Move, its affiliates and/or subsidiaries, or any other third party owners of such content (the Providers).
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Under no circumstances shall the Providers, their principals, shareholders, officers, employees, affiliates, contractors, subsidiaries, or parent organisations, be liable for any direct or indirect, special or consequential, or other damages whatsoever (including, without limitation, injury to person or to personality, lost profits, lost or damaged data or databases, business interruption, loss of information, programs or other data) relating to access to or use of the Site or the Content.
To the full extent allowed by applicable law, You agree that Cycle-Move will not be liable to You or to any third party for any direct, indirect, special, consequential incidental or punitive damages whatsoever (including without limitation loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss or privacy or loss of data) that arise out of or are related to this Site. |
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You hereby indemnify Cycle-Move against all losses, liabilities, costs and expenses reasonably suffered or incurred by Cycle-Move, all damages awarded against Cycle-Move by any court of competent jurisdiction, and settlement amounts paid by Cycle-Move as a result of any settlement agreed to by Cycle-Move arising out of or in connection with:
Should Cycle-Move reasonably believe that You have breached any of Your obligations under the Website Terms and Conditions or the Terms and Conditions of this document, Cycle-Move shall be entitled, without limitation to Cycle-Move's further remedies and rights, to suspend or cancel your registration, to suspend Your access to any or all services or products. The suspension or cancellation of Your registration shall be without prejudice to either party's rights. |
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This Site may contain links to third party web sites for User convenience. Cycle-Move has no control over such web sites, and the inclusion of a link to a third party web site does not imply a warranty, representation or endorsement by the Providers of that third party web site, its content, nor any products or services offered through that web site. If You click through to a third party web site, You will leave the Site, and visit those web sites at Your own risk. |
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Cycle-Move receives various types of information (the Information) about You when You access the Site. Cycle-Move makes every reasonable effort to protect Information received by it. Despite such undertaking, it is possible for Internet-based communications to be intercepted. To ensure acquaintance with and awareness of the privacy measures and polices of Cycle-Move, You are urged to note the underlying privacy clauses incorporated in this Agreement:
You are informed that if you decide to refuse cookies, it is possible that you may not be able to use a number of features of the site. We reject all liability for consequences associated with poor site performance resulting from our inability to save or consult the cookies necessary in order for it to function properly. |
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Legitimate Use; Unauthorised, Unlawful and Illegal Behaviour |
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If You apply for registration on the Site, Cycle-Move may issue, upon such terms and conditions as are applicable from time to time, within its own sole and unfettered discretion, and within a reasonable period, a username and password to You for access to certain parts of the Site.
Prohibited Use:
Non-Commercial Use:
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If any Term or Condition of this Agreement is determined to be invalid or unenforceable by a Court of competent jurisdiction, then that provision shall be enforced to the maximum extent possible so as to give effect to the intent of this Agreement, and the remainder of this Agreement shall continue in full force and effect. |
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No relaxation by Cycle-Move of any of the Terms or Conditions of this Agreement will be binding for any purpose unless expressed in writing and signed by Cycle-Move. Any such relaxation will be effective only in the specific instance and for the purpose given. |
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